Food and Beverage Service Competency Model

Recognizing the knowledge, skills and abilities necessary to chart and achieve career success in the restaurant and foodservice industry.

The U.S. Department of Labor has posted the first-ever Food and Beverage Service Competency Model, officially codifying the skills learned at each level of a restaurant industry career.

The Food and Beverage Service Competency Model, which profiles the employability and technical skills essential to achieving life-long career success in the industry, is now represented as part of U.S. Department of Labor Employment and Training Administration’s Industry Competency Model Initiative. The interactive model is hosted on the U.S. Department of Labor’s CareerOneStop website among 22 other high-growth industry competency models.

This competency model was created by the National Restaurant Association Educational Foundation and in part through funding of the ACT Foundation, Bill & Melinda Gates Foundation as well as the Joyce and Lumina Foundations.

The Competency Model is comprised of the following tiers:

Tier 1:             Personal Effectiveness Competencies

Tier 2:             Academic Competencies

Tier 3:             Workplace Competencies

Tier 4:             Industry-wide Competencies

Tier 5:             Industry-sector Competencies - Sponsored by 

Tiers 6-8:       Occupation-specific Requirements

Tier 9:             Management Competencies      
 

For more information on the different competencies in Tiers 1-8, click here
For more information on the management competencies in Tier 9, click here

Competency Training in Action

Brian H. Heidbrink, National Account Culinary Manager for Rich Products, utilizes competency-based training in action to deliver The Rich Experience every day.

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Learning and Mentorship

Rich Products emphasizes the importance of a culture structured around learning and mentorship. Read a first-hand account from their own Manager-Culinary Learning and Development, Jake Brach.

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Rich's University Overview

Rich Products Corporation has built a learning culture since its inception over 70 years ago. 

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